Clip up Square Japanese Style Sunglasses Designer Titanium High Quality Men Eyeglasses Women RETRO Eyewear
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
Online Shopping Nightmare: Dishonest Promos & Horrific Customer Service! 😡
Let me tell you, my online shopping experience here was truly terrible, and I want to share it as a cautionary tale for anyone considering a purchase. I found them to be dishonest, and they simply don't honor their promos. The website was full of glitches, making it impossible to collect the offer I was entitled to. When I finally reached out to customer service to resolve the issue with the messed-up BOGO, which they even admitted was their fault, I was met with such unprofessionalism. Their 'solution' was to make me return my perfectly correct glasses and reorder them just to get the promotion, instead of simply crediting my card. It felt like they actively made it difficult, and that's why I felt compelled to leave this review and engage in a conversation.
Customer: "I'm calling about order #[OrderNumber]. Your site glitched, and I didn't get the Buy One Get One free offer I was promised. Your team even admitted the mistake." CS Rep: "I'm so sorry to hear about the trouble you've experienced with our BOGO promotion and the issues on our website. I understand how frustrating it must be when an offer isn't applied correctly." Customer: "Frustrating is an understatement. And then your solution? You want me to return the glasses—which are perfectly fine and the right prescription—just to reorder them to get the discount? Why can't you just credit the difference back to my card? That's the simple solution." CS Rep: "I completely see why a direct credit would be your preferred and simplest option. Our standard procedure for applying promotions post-purchase, especially BOGO, often involves a re-order to ensure the system processes the discount correctly. However, I agree that having to send back a perfectly good pair of glasses is not ideal." Customer: "Not ideal? It's ridiculous! This is unprofessional. It feels like you're making it impossible on purpose. Can you please just credit my card?" CS Rep: "I truly wish I could process a direct credit for the BOGO difference for you right now, as I understand your frustration. Let me check with my supervisor one more time if there's any exception we can make given the admitted website error. Please bear with me for a moment."
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of dishonest promos and unresponsive customer service.
From Nightmare to Dream: Mozaer.com Restored My Faith in Online Glasses! ✨
You know that feeling when an accessory just completes your look and makes everything effortless? That's exactly how I feel about these. If you're looking to elevate your eyewear game with unparalleled style and convenience, these Japanese Style Clip-Up Sunglasses are an absolute game-changer. They blend vintage charm with modern practicality seamlessly, making every outfit a statement. Trust me, you'll wonder how you ever lived without them. My last online glasses shopping experience was a total nightmare 😤. I was so frustrated by a website full of glitches that wouldn't let me claim a promised Buy One Get One Free offer. And when I contacted customer service? They admitted their mistake, but their 'solution' was to make me return my perfectly good glasses and reorder them just to get the promotion, instead of a simple credit to my card. It felt incredibly dishonest and unprofessional, like they were actively making things difficult ðŸ˜.
After that awful experience, I was really hesitant to try buying glasses online again. But I desperately needed new eyewear, and then I stumbled upon Mozaer.com 🤔. I saw some really promising reviews and decided to give them a shot, hoping for a genuinely better service.
And I'm so glad I did! The ordering process on Mozaer.com was easy. My eyeglass prescription was transferred to the Mozaer.com site, I picked the frames I wanted, and my glasses arrived as ordered. I spoke to a customer service representative, who confirmed my order specs. The whole buying/ordering experience was great. The pricing for my bi-focal lenses was less than any store I visited. I would highly recommend this business.
From the moment I started browsing, I could tell Mozaer.com was different. Their website was incredibly user-friendly and the selection was fantastic. The quality of the frames I received was superb, far exceeding my expectations for the price. It's clear they value their customers. Whether you're looking for stylish sunglasses or even specific needs like reading glasses for men, they have a fantastic range. The customer service was genuinely helpful and responsive, a stark contrast to my previous nightmare. They definitely earned my trust and loyalty. ✨ I'm so pleased with my new glasses! 😃
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