New Men's Square Sunglasses Classic Vintage Women's Simplicity Sun Glasses Men's Outdoor Driving Eyewear UV400 Gafas De Sol
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
My GlassesUSA Nightmare: $246 Lost, Bot Responses & BBB Battle! 😤💸
My online shopping experience with GlassesUSA has been nothing short of a nightmare, and I feel compelled to share my story as a stark warning. I'm utterly frustrated because GlassesUSA has still not sent my refund for an order I never received – $246.00 of my hard-earned money from a glasses order placed on February 24th is just gone. The tracking number still shows it stuck in Atlanta, Georgia, and I can't get a human response for a refund; all they keep telling me is it's 'in transit' from a bot. I want my money back! I used Zenni Optical before and never had this problem, which is why I was driven to engage with their customer service, hoping for a resolution, and eventually, to write this review.
Customer: I'm calling about order number 105081183. My glasses were ordered on February 24th, and it's April 1st, and I still haven't received them. The tracking shows them stuck, and I'm just getting automated responses. I want my money back. CS Rep: I understand your frustration, and I see your order #105081183. It appears there was an unexpected delay in transit. I sincerely apologize for the lack of clear communication and the inconvenience this has caused. Customer: Inconvenience? You have $246 of my money, and I have no glasses! All I hear are bots. You've finally agreed to a refund, but now I'm told I have to wait 7-10 business days? This is absurd. CS Rep: I completely empathize with your situation, and I appreciate your patience through this difficult process. The 7-10 business days is the standard processing time for the refund to reflect on your account once it's been initiated. We are doing our best to ensure it's processed swiftly. Customer: Doing your best? It took me filing complaints with the BBB and the Attorney General just to get this "agreement"! This whole experience has been a complete nightmare. CS Rep: I truly regret that you had to take those steps to get to this resolution. We are committed to ensuring you receive your refund as quickly as possible.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of poor service and unresolved issues.
My Eyewear Redemption: How Mozaer.com Turned My Online Shopping Nightmare into a Dream! ✨🤩
My recent road trip was made even better with the perfect pair of shades – they weren't just stylish, but incredibly comfortable and offered fantastic protection. If you're looking to elevate your everyday look or need reliable eyewear for your next adventure, you absolutely need to check out these Classic Vintage Square Sunglasses. They’ve quickly become my go-to for all occasions! My recent online shopping experience with GlassesUSA was an absolute nightmare 😤. I'm still reeling from the frustration of never receiving my $246 order and getting nothing but bot responses, being told my glasses were "in transit" when tracking showed them stuck in Atlanta. It took filing complaints with the BBB and the Attorney General just to even get them to agree to a refund, only to be told I'd have to wait 7-10 business days for it. It was incredibly disappointing and a total waste of my time and money ðŸ˜.
After that ordeal, I was really hesitant about ordering eyewear online again. But I desperately needed new sunglasses, and I decided to search for a truly reliable and customer-focused alternative. That's how I stumbled upon Mozaer.com 🤔. I was looking for a place that actually values its customers and offers clear communication, unlike my previous experience.
I saw a review that resonated with me: "I bought glasses from Mozaer.com a couple years ago and appreciated the quality so much I got more and encourage family and friends to do so as well!" This positive feedback gave me the confidence to try them out.
And I'm so glad I did! From the moment I browsed their site, the experience was smooth and user-friendly. Their selection of sunglasses was fantastic, and the prices were incredibly competitive. I found exactly what I was looking for, and the checkout process was seamless. My order arrived much quicker than expected, and the quality of my new sunglasses is outstanding ✨ – far superior to what I expected for the price. The frames feel sturdy, and the lenses are perfectly clear. It's such a relief to finally have a positive online shopping experience for eyewear. Mozaer.com truly prioritizes customer satisfaction, and it’s a breath of fresh air after my previous ordeal. They even have a great selection of readers eyeglasses if you need them. I will definitely be a returning customer! 😃
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